For purposes of these terms and conditions, “LASOC” shall mean Legal Aid Society of Orange County, and all of its direct and indirect subsidiaries. This includes the website Orange County Small Claims Online Dispute Resolution.

What This Privacy Policy Covers

This policy covers how LASOC treats personal information that LASOC collects and receives, including information related to your past use of LASOC products and services. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available.

Information Collection and Use General

LASOC collects personal information when you use LASOC products or services, when you visit LASOC pages or the pages of certain LASOC partners. LASOC may combine information about you that we have with information we obtain from business partners or other companies. When you use LASOC products or services we ask for information such as your name, email address, birth date, gender, zip code, occupation, and industry. For some financial products and services we may also ask for your address, Social Security number, and information about your assets. Once you sign in to our services, you are not anonymous to us. LASOC collects information about your transactions with us and with some of our business partners, including information about your use of financial products and services that we offer. LASOC automatically receives and records information on our server logs from your browser, including your IP address, LASOC cookie information, and the page you request. LASOC uses information for the following general purposes: to customize the content you see, fulfill your requests for products and services, improve our services, contact you, conduct research, and provide anonymous reporting for internal and external clients.

Information Sharing and Disclosure

LASOC does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances: We provide the information to trusted partners who work on behalf of or with LASOC under confidentiality agreements. These companies may use your personal information to help LASOC communicate with you about products or services you used. However, these companies do not have any independent right to share this information. We have a parent’s permission to share the information if the user is a child under age 13. Parents have the option of allowing LASOC to collect and use their child’s information without consenting to LASOC sharing of this information with people and companies who may use this information for their own purposes. We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of LASOC’s terms of use, or as otherwise required by law. We transfer information about you if LASOC is acquired by or merged with another company. In this event, LASOC will notify you before information about you is transferred and becomes subject to a different privacy policy. LASOC does not display targeted advertisements based on personal information. LASOC works with vendors, partners, advertisers, and other service providers in different industries and categories of business.

Confidentiality and Security

We limit access to personal information about you to employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs. We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.

Changes to this Privacy Policy

LASOC may update this policy. We will notify you about significant changes in the way we treat personal information by placing a prominent notice on our site.